SUPPLY LINE PROTOCOLS
// SUPPLY LINE PROTOCOLS [RETURNS & EXCHANGES]
1. ARTIFACT INTEGRITY
Stardust Atlas Supply guarantees the integrity of every transmission. If your equipment arrives corrupted (misprinted, damaged, or defective), we will issue a replacement immediately at no cost. You must report the breach within 30 days of arrival.
2. SIZING REQUISITIONS
Because every unit is manufactured upon your specific requisition (Print-on-Demand), we cannot offer free exchanges for sizing errors. Please consult the Size Spec Sheet carefully before initializing your order.
3. LOST TRANSMISSIONS
If a package is marked "Delivered" but missing, contact Command immediately to initiate a trace.
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// FREQUENTLY ASKED DATA
Q: HOW LONG UNTIL MY GEAR ARRIVES?
A: Manufacturing begins the moment you initiate the order.
> Processing: 2-5 Days (The Fabrication Phase).
> Transit: 3-7 Days (The Logistics Phase).
*Note: International orders may experience temporal dilation (customs delays).*
Q: INTERNATIONAL GRID TARIFFS (CUSTOMS)?
A: International transmissions may be subject to local import taxes or duties. These are determined by your local government (The Grid) and are the responsibility of the receiving Operator. We cannot calculate or waive these fees.
Q: WHERE IS THIS MANUFACTURED?
A: Stardust Atlas Supply utilizes a decentralized network of high-fidelity facilities in the US, UK, and EU to ensure quality control and reduce carbon footprint.
Q: CARE INSTRUCTIONS?
A: To maintain signal integrity: Wash cold, inside out. Tumble dry low or hang dry. Do not iron the print directly.